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Info

 Before installing and configuring the Escalator we recommend you take a few minutes and familiarize yourself with the the below pages to ensure you understand the assorted concepts and requirements.


 


 

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Step 1 - Install Escalator
Step 1 - Install Escalator
Step 1 - Install Escalator

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Installation Guide
Installation Guide

 


 

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Step 2 - Add User Properties
Step 2 - Add User Properties
Step 2 - Add User Properties


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titleSMS User Properties (Text Messages)

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Adding SMS User Properties to JIRA Users
Adding SMS User Properties to JIRA Users


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titleSlack User Properties

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Adding Slack User Properties to JIRA Users
Adding Slack User Properties to JIRA Users


 


 

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Step 3 - Configure Global Settings
Step 3 - Configure Global Settings
Step 3 - Configure Global Settings


 

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Global Settings
Global Settings


 

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Step 4 - Configure Tier Groups
Step 4 - Configure Tier Groups
Step 4 - Configure Tier Groups


 

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Tier Groups
Tier Groups


 

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Step 5 - Configure Carrier Settings
Step 5 - Configure Carrier Settings
Step 5 - Configure Carrier Settings


 

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Carriers
Carriers

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titleTwilio

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Twilio
Twilio

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Shared SMS Settings
Shared SMS Settings


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titleE4SIP

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E4SIP
E4SIP

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Shared SMS Settings
Shared SMS Settings


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titleSlack

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Slack
Slack

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Slack Integration
Slack Integration


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titleE-Mail

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E-Mail
E-Mail



 

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Step 6 - Configure Project-Specific Settings
Step 6 - Configure Project-Specific Settings
Step 6 - Configure Project-Specific Settings

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Project Admin
Project Admin