Before You Begin

You must have the JIRA System Administrators global permission before you can execute the instructions on this page

Installation

  1. Log in as a user that has the JIRA System Administrators global permission
  2. Click the Admin drop-down and choose Add-ons.  You will possibly challenged for credentials again and then the Add-ons page will load
  3. Click Find new add-ons from the available list on the left side of the page
  4. Search for Escalator and the appropriate version will appear in the results
  5. Follow the appropriate steps to install the add-on and generate a license

 

Updates

  1. Log in as a user that has the JIRA System Administrators global permission
  2. Click the Admin drop-down and choose Add-ons.  You will possibly challenged for credentials again and then the Add-ons page will load
  3. Click Manage add-ons from the available list on the left side of the page
  4. Locate the Escalator add-on and click the Update button
 

 

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