The Carriers page contains configuration elements for all supported sending methods

  1. Log in as a user that has the JIRA System Administrators global permission
  2. Click the Admin drop-down and choose Add-ons.  You may be challenged for credentials again and then the Add-ons page will load
  3. Locate the Escalator section and click Carriers
  4. On the Carriers config page please fill out each field with the appropriate information and then click the Save button


To enable a particular carrier you must first check the box next to the carrier name and then fill in all necessary information.

Note that settings are stored for each carrier regardless of whether or not the carrier is enabled allowing you to configure a particular carrier, disable it for a period of time, and then rapidly enable it again in the future

Carrier Specific Configuration Settings

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