Slack User Properties are required to be configured for each user the Escalator needs to alert via Slack.


  1. Log in as a user that has the JIRA System Administrators global permission
  2. Click the Admin drop-down and choose User management.  You may be challenged for credentials again and then the User management page will load
  3. Find the user you wish to add a Slack name for and click their name.  You should be taken to a page showing all of their Account information
  4. Click the Actions button and then click Edit Properties
  5. One the Edit User Properties page you should see two fields - Key and Value.  Enter the code you are using to identify the Slack property in the Key field and the users Slack name in the Value field and then click the Add button

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